Terms of Use

Welcome to the website of Nearby Plumbing Heating and Drainage Ltd. (“Nearby Plumbing,” “we,” “us,” or “our”).

These Terms of Use govern your access to and use of our website:

Website: https://nearby-plumbing.com/
Business: Nearby Plumbing Heating and Drainage Ltd.
Email: phd@nearby-plumbing.com
Phone: +1 778 281 0402

By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use our website.

1. Use of Our Website

You may use this website for lawful purposes and for obtaining information about our plumbing, heating, drainage, and related services.

You agree not to use the website:

• For any unlawful or fraudulent purpose
• To interfere with or disrupt the operation of the website
• To attempt to gain unauthorized access to our systems
• To introduce viruses, malware, or other harmful material
• To collect information about other users without authorization
• To impersonate another person or organization
• To submit false, misleading, or fraudulent information
• In any manner that could damage our business, website, systems, or reputation

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms of Use have been violated.

2. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and useful.

However, website content is provided for general informational purposes only and may not always be complete, current, or applicable to your particular circumstances.

Information about plumbing, heating, drainage, maintenance, repairs, or other services should not be treated as professional advice specific to your property.

Actual service requirements, pricing, availability, and solutions may vary depending on the property, condition of the system, materials required, accessibility, labour requirements, and other circumstances.

3. Service Requests and Enquiries

Our website may allow you to submit service requests, contact forms, quotation requests, or other enquiries.

Submitting a form or contacting us through the website does not automatically create a contract between you and Nearby Plumbing.

A service request may need to be reviewed by our team before we confirm:

• Service availability
• Appointment time
• Scope of work
• Pricing or estimates
• Required materials
• Other service conditions

A service relationship will only be established when the relevant service or work has been accepted and confirmed by Nearby Plumbing.

4. Estimates, Quotes and Pricing

Any prices, estimates, starting prices, promotional pricing, or other pricing information displayed on our website are provided for general informational purposes unless expressly stated otherwise.

The final cost of a service may depend on factors including:

• The nature and complexity of the issue
• Labour required
• Parts and materials
• Site conditions
• Accessibility
• Emergency or after-hours requirements
• Additional work identified during service

A quotation or estimate provided by Nearby Plumbing may be subject to the terms and conditions communicated with that quotation.

5. Emergency Services

Information provided on our website regarding emergency plumbing, heating, drainage, or related services does not guarantee immediate availability or response time.

If you have an urgent property issue, contact us directly at:

+1 778 281 0402

If an emergency presents an immediate threat to life, health, or safety, contact the appropriate emergency services.

6. No Guarantee of Availability

We do not guarantee that any particular service, technician, appointment time, geographic service area, or other offering will always be available.

Service availability may depend on scheduling, location, workload, weather, emergency circumstances, equipment, materials, and other factors.

7. Third-Party Links

Our website may contain links to third-party websites, services, platforms, or resources.

These links are provided for convenience or informational purposes.

Nearby Plumbing does not control and is not responsible for:

• The content of third-party websites
• Their availability
• Their privacy practices
• Their security
• Their terms and conditions
• Products or services offered by third parties

Accessing third-party websites is at your own risk, and you should review their applicable terms and privacy policies.

8. Intellectual Property

Unless otherwise stated, the content available on this website is owned by or licensed to Nearby Plumbing Heating and Drainage Ltd.

This may include:

• Website design
• Text and written content
• Logos
• Branding
• Graphics
• Images
• Videos
• Layouts
• Page designs
• Other website materials

You may view and use the website for your personal or legitimate business purposes.

You may not, without our prior written permission:

• Copy substantial portions of the website
• Reproduce our branding or logos
• Republish website content
• Sell or commercially exploit website content
• Modify or distribute our content
• Use our content to create a competing website or service

Nothing in these Terms of Use transfers ownership of our intellectual property to you.

9. User-Submitted Information

If you submit information through our website, including information provided through contact forms, you are responsible for ensuring that the information you provide is accurate and lawful.

You agree not to submit content that:

• Is fraudulent or misleading
• Violates another person’s rights
• Contains malicious software
• Is unlawful or abusive
• Infringes intellectual property rights
• Contains unnecessary sensitive personal information

For information about how we handle personal information submitted through our website, please review our Privacy Policy.

10. Reviews and Testimonials

Our website may display customer reviews, testimonials, or other feedback.

Reviews and testimonials represent the experiences and opinions of the individuals who provided them and may not represent the experience of every customer.

We do not guarantee that every customer will receive identical results or outcomes.

Where reviews are sourced from third-party platforms, they may be subject to the policies and terms of those platforms.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available
• Error-free
• Secure
• Free from interruptions
• Free from technical defects
• Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical issues, hosting problems, updates, security measures, or circumstances beyond our reasonable control.

12. Security

You are responsible for using appropriate security measures when accessing our website.

You must not attempt to bypass security controls, access restricted areas, interfere with website functionality, or conduct activities that could compromise the website or its systems.

We reserve the right to investigate suspected security violations and take appropriate action.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always operate without interruption
• Website information will always be completely accurate or current
• The website will be free from errors or harmful components
• Information provided on the website will be suitable for every particular situation

Nothing in these Terms of Use is intended to exclude or limit any consumer rights, warranties, or protections that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Nearby Plumbing Heating and Drainage Ltd. will not be responsible for losses or damages arising solely from your use of, or inability to use, this website or reliance on general information provided through the website.

This may include, where legally permitted:

• Indirect losses
• Incidental losses
• Consequential losses
• Loss of data
• Loss of business
• Loss of revenue
• Loss of profits

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms of Use limits liability for matters that cannot legally be limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website or your violation of these Terms of Use.

This does not require you to indemnify us for matters caused by our own unlawful conduct or for liability that cannot legally be transferred to you.

16. Changes to the Website

We may modify, update, suspend, or discontinue any part of the website at any time without prior notice.

We may also update website content, services, pricing information, features, or functionality from time to time.

17. Changes to These Terms

We may update these Terms of Use from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms of Use are published means that you accept the updated terms, to the extent permitted by applicable law.

We recommend reviewing this page periodically.

18. Governing Law

These Terms of Use are governed by the laws applicable in British Columbia, Canada, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to these Terms of Use or your use of the website will be subject to the applicable courts and legal processes of British Columbia, Canada, unless applicable law provides otherwise.

19. Severability

If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

20. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other terms expressly applicable to specific services, constitute the terms governing your use of this website, except where a separate written agreement applies to a particular service.

21. Contact Us

If you have questions about these Terms of Use, our website, or our services, please contact us:

Nearby Plumbing Heating and Drainage Ltd.

Email:
phd@nearby-plumbing.com

Phone:
+1 778 281 0402

Website:
nearby-plumbing.com

Terms of Use Summary

By using our website, you agree to:

• Use the website lawfully
• Provide accurate information when contacting us
• Understand that website information is general information
• Understand that submitting a service request does not automatically create a service contract
• Respect our intellectual property
• Respect the security and functionality of our website
• Review these Terms periodically for updates

Last Updated: October 4, 2026